Working paper / 2026
Multi-condition Impairment Speech-to-Text Bench
Abstract
Multi-condition Impairment Speech-to-Text Bench (MISTT) measures the speech-to-text models that voice agents depend on. Every model hears the same 2,999 frozen clips of voice-agent calls, doctor–patient consultations and five-language parliamentary speech, plus 400 degraded copies of 100 of them: phone lines, low-bitrate codecs, packet loss, background noise and an intelligible background talker. Streaming models are timed the way an agent waits on them, from the forced end of speech to the final transcript. Accuracy carries bootstrap confidence intervals, and the degraded copies are paired with their clean originals, so robustness is measured on the same words.
v0 · October 2026
Speechmatics · Streaming · #16 of 36 streaming by English WER · speechmatics-enhanced-stream
English WER
4.61%
95% CI 4.28% to 4.92%
TTFS p50 / p95
163 ms
p95 678 ms
$ / 1k audio min
$15.2
list $0.013333/min
Δ Severe
+4.9 pts
2.64% → 7.53% on 100 clips
| English index | 4.61% | 4.28% – 4.92% |
| pipecat (voice-agent turns) | 2.39% | 2.15% – 2.68% |
| primock57 (doctor–patient) | 6.82% | 6.19% – 7.45% |
| Multilingual (de/fr/es/it pooled) | 12.53% | 11.46% – 13.66% |
| VoxPopuli English | 7.20% | 6.20% – 8.15% |
| VoxPopuli German | 11.98% | 10.63% – 13.56% |
| VoxPopuli French | 10.91% | 9.11% – 12.83% |
| VoxPopuli Spanish | 8.02% | 6.53% – 9.71% |
| VoxPopuli Italian | 19.17% | 16.57% – 21.87% |
English substitutions 2.01%, deletions 1.90%, insertions 0.70% · raw (un-normalized) English WER 19.91% · hallucination 2.64% of clips · empty 0.03% · VoxPopuli CER 8.66%
| p50 | p90 | p95 | p99 | max | |
|---|---|---|---|---|---|
| TTFS | 163 ms | 537 ms | 678 ms | 792 ms | 944 ms |
| TTFT | 673 ms | 1.04 s | 1.17 s | 1.81 s | 6.76 s |
| TTFB | 0 ms | 0 ms | 0 ms | 1 ms | 8 ms |
| Connection setup | 110 ms | 134 ms | 151 ms | 184 ms | 220 ms |
English WER@500 ms 4.61% (final 4.61%) · finals before t0 0.0% · fallback finals 0.0% · partial words later rewritten 17.8%
| Mix | WER | Δ pts (95% CI) | Worse | Rank |
|---|---|---|---|---|
| Clean | 2.64% | — | — | #24 |
| Light | 3.13% | +0.5 (+0.0 to +1.0) | 12/100 | #27 |
| Moderate | 7.93% | +5.3 (+3.2 to +7.6) | 40/100 | #39 |
| Severe | 7.53% | +4.9 (+3.2 to +7.0) | 39/100 | #22 |
| Crosstalk | 12.78% | +10.1 (+8.1 to +12.3) | 64/100 | #35 |
Bleed 5.88% of background-talker words · ranks are out of 81 on the subset.
